Now that I’m home from my trip, I wanted to take the time to tell you that our Oak Plantation/Swamp Tour was wonderful.
From the moment we were picked up, our driver Brian Webber entertained us with both facts and antics about the areas we went through. He was both knowledgeable and very funny. Brian’s responsibility should have ended once he left us at the Swamp Tour, but it didn’t.
Realizing that my son had left his All Star cap on the bus, Brian left several messages for me at our hotel and went out of his way to deliver the cap to us the next day, which was his day off. I hope you realize how much of an asset having a person of Brian’s character is to your company. He even refused to take a tip that I left him for going out of his way to drop the cap off.